โ Cancellations and Refunds Policy
- Order Cancellations
- Orders can be cancelled within 24 hours of placement.
- Once an order has been processed for shipment, it cannot be cancelled.
- To cancel an order, please contact our customer support:
๐ง Email: classicgoldmmno@gmail.com
๐ Phone: 7001253381
- Refund Policy
- If an order is successfully cancelled, the paid amount will be refunded to the customerโs original payment method within 7โ10 business days.
- If the product is damaged or defective, customers must report it within 48 hours of delivery.
- A full refund or replacement will be provided for damaged/defective items (subject to verification).
- Non-Refundable Orders
Refunds are not applicable in the following cases:
- If the product is damaged due to customer mishandling.
- Items sold under special promotions or discounts.
Donations or contributions made to the association (non-refundable by nature).
๐ฆ Shipping Policy
- General Information
All orders are subject to product availability. If an item is not in stock at the time of your order, we will notify you and refund you the total amount of your order, using the original payment method.
- Shipping Location
We currently ship orders within India. For international delivery, please contact our support team before placing an order.
- Delivery Time
An estimated delivery time will be provided once your order is placed. Delivery times are estimates and start from the date of shipping, not the order date.
- Standard Delivery: 5โ7 business days
- Express Delivery: 2โ4 business days (extra charges apply)
Delays may occur due to postal service issues or unforeseen circumstances.
- Shipping Costs
- Shipping charges are calculated at checkout based on weight and delivery location.
- Free shipping may be offered on promotional orders or above a certain purchase amount.
- Order Tracking
Once your order has shipped, you will receive a tracking number and link via email/SMS.
- Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at [your email/contact].
